Frequently asked questions

DOES THIS SERVICE (IPTV) WORK IN MY COUNTRY?

IPTV works all over the world, no matter where you live or where you are. Since you have a stable Internet connection of 8 MB / s, you will be able to watch thousands of TV channels.

WHEN WILL I RECEIVE MY SUBSCRIPTION CREDENTIALS?

You will get your file as soon as possible. We will do our best not to let you wait long. Your subscription will be in your Email as fast as possible.

HOW MUCH INTERNET SPEED REQUIRES TO WATCH IPTV CHANNELS?

To watch our IPTV channels, you must have a stable 6 MB / s internet for SD channels, 8 MB / s for HD channels and stable 10 MB / s for FHD channels. To test your internet faster, you do not have to test it through Wi-Fi, but directly through the LAN cable, placing it on your Android Box, or on your computer. Note: Your Internet should stay stable, if your Internet browser drops down, then you may also have problems with TV channels.

AFTER SUBSCRIPTION, WHAT SHOULD I DO NEXT?

Immediately after you place an order, you will automatically receive an email containing all the necessary instructions, and after a short time you will also receive your subscription data. However sometimes we get overloaded with server support, customers and orders.

CAN I PAY THROUGH MY LOCAL CURRENCY?

Please Note that our prices are quoted in the European Euro (EUR €) and United State Dollar ( USD $).

WHY ARE MY CHANNELS NOT WORKING?

We do the best for all channels to work smoothly and all right. If only some channels do not work, then report it to us by contacting us, or wait a few hours, maybe we’re working to fix it. If no channel is running, then you need to take some necessary steps before contacting us: Reboot your devices and wait for 30 secs before turning them back on. Make sure you are connecting using an Ethernet cable to devices and not via Wi-Fi. Try using a VPN service if all the above are not working. Stop and give it a couple of minutes. We reboot and swap channels when needed. The channels may be coming back from our work.

HOW DO YOU DELIVER MY SUBSCRIPTION?

We will send you your subscription via Email, as well as any Guidelines for any device you have.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We support 4 payment methods at the moment, with a high security. The payment methods we support are: paypal Visa MasterCard American Express

IS MY PAYMENT SAFE?

You can Pay securely via paypal or Credit Card without exposing your details to any one. When paying online, your details are protected by SSL Encryption.